Services Services
Strong Methodology
Dialog is Australia’s largest privately owned IT services company. With over 700 people we can provide a very wide range of services backed by our experience and expertise.
We have developed a set of methodologies backed by our ISO9001 compliant Quality Assurance system. These methodologies provide a strong project management framework for implementations.
The team supporting Microsoft Dynamics NAV is the biggest in the region and represents hundreds of years of IT and Microsoft Dynamics NAV experience, combining the best of industry expertise with practical IT skills. Broadly speaking, our services for Microsoft Dynamics NAV break down into three areas:
Dynamics NAV Range of Services
- System Implementations
- Training
- Support & Maintenance
- Dynamics NAV Upgrades
- Systems integration
- Project management
- Business process analysis and design
- Response centre
Microsoft Dynamics NAV implementation
Our implementation team works in partnership with a client to ensure that Microsoft Dynamics NAV is implemented in an effective and efficient manner. We start the engagement with a detailed process that captures the exact requirements of the customer, takes an inventory of in-house skills, identifies training requirements and accesses available infrastructure.
A project plan detailing activities, responsibilities and delivery dates is created and agreed between Dialog and the client. This plan is monitored as the project proceeds and provides a roadmap.
The project management process recognises the need to be flexible. The business environment demands responsive systems that can react to external influences. Over the life of a project, changes are incorporated into the project plan with full visibility and accountability.
Microsoft Dynamics NAV development
A great feature Dialog can offer is our ability to combine new functionality into the base Navision code. This can provide a competitive edge or facilitate a whole new business. Dialog can carry out simple and complex modifications to Microsoft Dynamics NAV that can really adjust it to fit to your business.
These changes can be a special requirement to be incorporated into a module, a new integration points with existing or new external system, or a whole new module such as the Microsoft Dynamics NAV payroll.
Dialog's strong project management approach to these assignments means reliable, on-time delivery of special features at a very competitive cost.
Microsoft Dynamics NAV business processes consulting
Dialog has a team of people located in three centres around Australia who live and breathe Microsoft Dynamics NAV. These specialists have seen hundreds of businesses and understand a wide range of business problems and their solutions.
Dialog's Microsoft Dynamics team can provide extended support for optimising business systems for an organisation that goes beyond commissioning Microsoft Dynamics NAV. It often makes sense to carry out these business process improvement activities several times through the life cycle of a Microsoft Dynamics NAV implementation. This makes sure you get the best out of your investment over the long term, and keeps Microsoft Dynamics NAV tuned to the changing nature of a modern business.
Additional Dialog’s Capabilities include;
- e-business applications
- Information management solutions
- Data warehousing applications
- Collaborative solutions
- Web-enabled applications
- Distributed and networked solutions
- Multimedia applications
- User Testing
- WEB development
- Knowledge management solutions
Please contact us for more information.
